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Modules and names

Switch parts of the menu on or off for everyone, and rename your three partner levels. Nothing is deleted when a module is switched off.

Where: Settings → Modules
Who can change it: ISP details

Modules and names (Settings, Modules tab)

The settings

Inventory

Switch

Items and stock, moves and allocations.

Default: on
When to change: Turn off if you do not track stock.

Tickets

Switch

Complaints, for staff and in the customer portal.

Default: on
When to change: Turn off if you do not use complaints.

SMS and notices

Switch

Messages, notices and the message log.

Default: on
When to change: Turn off if you do not message customers from saRa.

Area

Switch

Areas and sub-areas on subscribers and in lists.

Default: on
When to change: Turn off if you do not organise customers by area.

Name for resellers

Text

What you call your first partner level, shown everywhere in place of Reseller.

Default: empty (shows Reseller; max 30 characters)
When to change: If you say Franchise, Dealer or similar.

Name for sub-resellers

Text

Name for the second partner level.

Default: empty (shows Sub-reseller; max 30 characters)
When to change: As above.

Name for retailers

Text

Name for the third partner level.

Default: empty (shows Retailer; max 30 characters)
When to change: As above.