Sign-in and security

How staff sign in (a code on top of the password), who has two-step sign-in on, and whether the same CNIC or mobile number may be on more than one subscriber.

Where
Settings → Security
Who can change it
ISP details
Sign-in and security (Settings, Security tab)
Sign-in and security (Settings, Security tab)

The settings

Staff sign-in needs a code

Choice

Applies to administrators, staff and partner logins of this ISP (not the platform owner, not the customer portal). The app option needs the server's master key (APP_MASTER_KEY), otherwise it is disabled.

Default
No: the password is enough
Options
No: the password is enoughYes: a code from an appYes: a code from an app, or by SMS
When to change
To require stronger sign-in for your team.

Two-step sign-in for administrators

List

Shows whether the platform owner requires two-step sign-in for administrators (set under Platform settings).

Default
read-only
When to change
Information only.

Staff with two-step sign-in

List

Count of active staff and administrators with two-step on, with a link to see who has not.

Default
read-only
When to change
To chase people who have not set it up.

Allow the same CNIC on more than one subscriber

Switch

Switched off, a CNIC already on another subscriber is refused when adding, editing or importing (terminated subscribers do not count). Old duplicates stay.

Default
on
When to change
Switch off if you want one CNIC = one connection.

Allow the same mobile number on more than one subscriber

Switch

Same rule for mobile numbers.

Default
on
When to change
Switch off to keep mobile numbers unique.

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