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Service settings

A popup on a subscriber's profile with that one subscriber's connection and billing options. Direct settings save together; changing package, expiry, discount or fees each have their own button and confirmation.

Where
Subscribers → a subscriber → Service settings
Who can change it
Edit details and connection; package, expiry, discount and fees each need their own permission
Service settings popup for one subscriber
Service settings

The settings

Account status

Choice

Active or Disabled.

Default
current status
Options
ActiveDisabled
When to change
To switch the account off or on.

Package

Choice

Change package now (button with confirmation). Optional checkbox Charge or credit the difference for the days left and A charge is paid method.

Default
current package
When to change
Mid-period upgrades or downgrades.

Expiry

Text

Set expiry by hand (needs Set the expiry by hand and give grace days).

Default
current expiry
When to change
To extend or correct.

Router

Choice

The router (NAS) the subscriber uses.

Default
current
When to change
When moved to another router.

Messages

Switch

Automatic messages and bulk sends to this subscriber.

When to change
Turn off for a subscriber who should not get messages.

MAC lock

Switch

Only this MAC may log in; with an empty MAC the next login's MAC is taken.

When to change
To bind an account to one device.

MAC address

Text

One MAC like AA:BB:CC:DD:EE:FF. Saving a new MAC, IP or netmask ends the live session so it applies.

Default
empty
When to change
For MAC locking.

Logins at once

Number

Simultaneous sessions allowed.

When to change
To allow shared accounts.

Static IP

Text

Empty: an address from the package's pool.

Default
empty
When to change
For customers with a fixed IP.

Static IP netmask

Text

Like 255.255.255.0. Empty: none sent.

Default
empty
When to change
With a static IP.

Total data (GB) / Used data (GB)

Number

Own data quota for this subscriber and the usage so far this period. Needs the package to have a speed after quota.

Default
empty = the package's
When to change
To give one customer a custom quota.

Total online time (minutes) / Used online time (minutes)

Number

Own session-time quota and usage.

Default
empty = the package's
When to change
As above.

Discount off every period

Number

Rupees off every renewal; applies from the next bill.

Default
0
When to change
For loyalty or special deals.

Extra fee

Text

A named fee in rupees per period added to every renewal.

Default
none
When to change
For add-ons such as a static IP rental.

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