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Subscribers

How new usernames and passwords are made on the Add subscriber form, and whether stale sessions are closed automatically.

Where
Settings → Subscriber rules
Who can change it
ISP details
Subscribers (Settings, Subscriber rules tab)
Subscribers (Settings, Subscriber rules tab)

The settings

Username prefix

Switch

Put at the start of the username on the add form (for example cf.). Small letters, digits, dot, dash; up to 12 characters. A text box for the prefix appears next to the switch.

Default
off (empty prefix)
When to change
If you want all usernames to start the same way.

Suggest a random username

Switch

Fills in a free random username on the add form (and a Suggest button gives another): the prefix, then random characters.

Default
off
When to change
If staff should not invent usernames.

Random part

Choice

What the random characters are made of. Letters and digits leave out characters that look alike (0 and o, 1 and l).

Default
Digits (cf.482913)
Options
Digits (cf.482913)Letters and digits (cf.k7m2q9)
When to change
Shown only while the random username is on.

Characters

Number

How many random characters after the prefix; 4 to 12.

Default
6
When to change
Shown only while the random username is on.

Random PPPoE password

Switch

Fills in a made-up password on the add form.

Default
on
When to change
Turn off if staff should type passwords.

Close stale sessions by itself

Switch

Closes sessions a router left open when the router has sent no update for 30 minutes (checked every few minutes). A router that reboots or loses its link leaves such sessions open, which stops the subscriber logging in again.

Default
off
When to change
Leave off if your routers do not send accounting updates, otherwise live sessions would look stale.

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