Billing and reminders

Automatic renewal timing and the switch that pauses all automatic billing. Expiry reminders and bill reminders are set under Messages > Automatic, not here.

Where
Settings → Billing
Who can change it
Billing and reminders
Billing and reminders (Settings, Billing tab)
Billing and reminders (Settings, Billing tab)

The settings

Auto-renew this many hours before expiry

Number

For subscribers with auto-renew on, the renewal is paid from their balance this many hours before expiry.

Default
2 (allowed 0 to 72)
When to change
If you want renewals earlier or later than 2 hours before expiry.

Pause automatic billing

Switch

While on, no postpaid bills, cut-offs for unpaid bills or auto-renewals are made by themselves (expiry still cuts customers off). Meant for moving over from another billing system: switch it off on the day billing moves to saRa, after the last import; bills that fell due meanwhile are then made and unpaid ones cut off at once.

Default
off
When to change
Only during a migration from another billing system.

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